top of page

General Shipping Information

  • Shipping Locations: We ship our physical products (original paintings, prints, merchandise) worldwide.
     

  • Processing Time: Please allow 1-3 business days for order processing before shipment. Processing times may vary during peak periods or for custom orders.
     

  • Shipping Methods & Costs: We offer various shipping methods with costs calculated at checkout based on the destination, weight, and dimensions of your order. You will see the final shipping cost before confirming your purchase.

Our comprehensive Shipping Policy ensures clarity and transparency for all orders at Whatacurls.com

Last updated: March 31, 2024

Shipping Policy

Delivery Timeframes

  • Domestic (India): Standard shipping within India typically takes 3-7 business days.
     

  • International:

    • Standard: International shipping usually takes approximately 4 weeks.

    • Express: We offer express international shipping options for faster delivery. Please select the express option at checkout if you require expedited shipping.

Important Notes

  • Shipping Estimates: Delivery timeframes are estimates and not guaranteed.
     

  • Tracking: You will receive a tracking number once your order ships, allowing you to monitor its progress.

Specific Shipping Details

  • Original Paintings & Prints: These are carefully packaged to ensure safe delivery. Shipping costs will vary based on size and destination. We typically use [list carriers you use for art, e.g., FedEx, DHL, etc.] for their expertise in handling delicate items.
     

  • Merchandise: We ship merchandise via [list carriers you use for merch, e.g., USPS, local couriers, etc.]. Shipping costs are based on weight and destination.
     

  • Digital Paintings: Digital paintings are delivered electronically via email after purchase. No physical shipping is required.

Additional Shipping Information

  • Customs and Duties (International): For international orders, please note that you may be responsible for additional customs fees, taxes, or import duties imposed by your country. These charges are not included in the product or shipping price.
     

  • Incorrect Address: Please ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer.
     

  • Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us at [your email] immediately so we can file a claim with the shipping carrier.
     

  • Returns & Refunds: Our return and refund policy for physical products can be found here: [Link to your Returns & Refunds Policy].
     

  • Return Shipping: Shipping costs for returned items are the responsibility of the customer unless the return is due to our error (e.g., wrong or damaged item).
     

  • Cancellation Shipping: If you cancel an order before it has shipped, we may deduct the original shipping costs from your refund.

Contact Us

If you have any questions or feedback regarding shipping policy, please contact us [link here]. We will do our best to respond promptly.

bottom of page